1. Introduction
2. Data Collected
Name, email address, and telephone number (via contact forms or email).
Property address and project details provided for quotations or work.
Payment and invoicing details where applicable.
Technical data such as IP address and browsing information (via cookies).
3. Embedded Content
To respond to enquiries and provide quotations.
To manage and carry out building projects.
For invoicing, accounting, and legal compliance.
To improve our website and services.
With your consent, to provide updates or marketing communications.
4. Data sharing
We do not sell your personal information. Data may only be shared with:
Subcontractors or suppliers directly involved in your project.
Accountants, insurers, or legal advisers when required.
Website/IT service providers to maintain our site.
All third parties are required to keep your data secure and process it only as instructed.
5. Data Storage & Retention
Data is stored securely on servers located in the UK/EU.
Personal data related to projects is kept for up to 6 years to meet legal and accounting requirements.
Marketing data is kept until you opt out.
6. Your Rights Under UK GDPR, you have the right to:
Access the personal data we hold about you.
Request correction or deletion of your data.
Object to processing or request restriction.
Withdraw consent at any time (for marketing).
Lodge a complaint with the Information Commissioner’s Office (ICO) if you believe your rights have been infringed.
7. Cookies
Our website may use cookies to improve browsing experience. You can control or disable cookies through your browser settings.